Contact us
We're currently experiencing a high volume of calls and emails and waiting times may be longer than normal - but we're doing everything we can to reply within 10 working days.
Customer Services
Call: 0345 600 3565 (call charges may apply)
Monday - Friday: 9:00am - 5.30pm
Saturday: 9:00am - 1:00pm
LloydsDirect by LloydsPharmacy
To contact the LloydsDirect Patient Care team, please log in to your registered account here.
Call: 020 8068 8067
Monday - Friday: 9:00am - 5:30pm
LloydsPharmacy Online Doctor
Visit Online Doctor
Call: 020 7989 9888 (call charges may apply)
Monday - Friday: 9:00am - 5:00pm
Saturday: 9:00am - 1:00pm
Sunday: Closed
All calls are recorded
Media Enquiries
Please contact the LloydsPharmacy press office for media enquiries only. Please note that customer service or sales enquiries will not be monitored from this inbox.
Email: pr@lloydspharmacy.co.uk / lloydspharmacy@3monkeyszeno.com
Contact form
Other contact information
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Standard delivery
Free on orders over £30
£2.99 for orders up to £30
Delivered in 3-5 working days -
Express delivery
Free on orders over £60
£4.99 for orders up to £60
Delivered Next Day if ordered before 6pm Monday – Friday
Delivered Tuesday if ordered after 6pm Friday – Sunday
Not available in the Channel Islands -
Click & Collect
Free on orders over £20
£1.50 on orders under £20
Delivered in 3-5 working days if ordered before 6pm Monday - 6pm Thursday
Delivered the following working Thursday if ordered after 6pm Thursday - 6pm Monday
