Contact us

We're currently experiencing a high volume of calls and emails and waiting times may be longer than normal - but we're doing everything we can to reply within 10 working days.

Customer Services

Call: 0345 600 3565 (call charges may apply)
Monday - Friday: 9:00am - 5.30pm
Saturday: 9:00am - 1:00pm

LloydsDirect by LloydsPharmacy

To contact the LloydsDirect Patient Care team, please log in to your registered account here.
Call: 020 8068 8067
Monday - Friday: 9:00am - 5:30pm

LloydsPharmacy Online Doctor

Visit Online Doctor
Call: 020 7989 9888 (call charges may apply)
Monday - Friday: 9:00am - 5:00pm
Saturday: 9:00am - 1:00pm
Sunday: Closed
All calls are recorded

Media Enquiries

Please contact the LloydsPharmacy press office for media enquiries only. Please note that customer service or sales enquiries will not be monitored from this inbox.
Email: pr@lloydspharmacy.co.uk / 
lloydspharmacy@3monkeyszeno.com

Contact form

Other contact information

  • Standard delivery

    Free on orders over £30

    £2.99
    for orders up to £30

    Delivered in 3-5 working days

  • Express delivery

    Free on orders over £60

    £4.99 for orders up to £60

    Delivered Next Day if ordered before 6pm Monday – Friday

    Delivered Tuesday if ordered after 6pm Friday – Sunday

    Not available in the Channel Islands

  • Click & Collect

    Free on orders over £20

    £1.50 on orders under £20

    Delivered in 3-5 working days if ordered before 6pm Monday - 6pm Thursday

    Delivered the following working Thursday if ordered after 6pm Thursday - 6pm Monday